THAgents hold back
Agents worry about losing their cases or being undercut, so they send patients elsewhere or only to people they know.
Professional outsource partner · Not an agent. Not a consultant.
We build and operate your hospital’s international patient unit without adding to your headcount.
With a team and an international market network already at work today, under your hospital’s name.
For independent private hospitals and specialist clinics in Thailand
Nearly 5,000 visitscoordinated by Thailux in 2024, all hospitals combined
165 agenciesIn Thailand and abroad
6 core market groupsMiddle East, MENA, Africa, Myanmar, Bangladesh, China
2019Working inside Thai private hospitals since then
The challenge
Why the international market
grows slower than it should.
Usually it isn’t the medical care. It’s how cases, agents and commissions are managed.
No clear case ownership
Without a time-stamped record of who referred first, codes get added later and disputes have no neutral referee.
Commissions that leak
Fees are hard to see case by case. Some cases get paid twice, and the real margin per patient is unclear.
For the medical team
Medical decisions
stay with your doctors.
For medical directors and heads of department: what the Thailux team does, and does not do, in your hospital.
Doctors assess and accept cases
Your doctors assess every case and decide to accept or decline it. A declined case does not count against Thailux’s KPIs, so our team has no reason to push for acceptance.
Trained interpreters, your SOPs
Thailux interpreters are trained and work under your hospital’s SOPs and standards, not a separate system of ours.
Patient data stays in your systems
Medical records and treatment data stay in the hospital’s systems. Thailux does not keep patient data in its own systems.
Start a conversation
Request a proposal for your hospital.
Tell us your hospital, your markets and where you are today. We reply within 24 hours with a first conversation, no commitment.
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